Discover the best customer support jobs in Miami, including bilingual, entry-level, remote, and high-paying positions. Find out how to get hired in Miami today.Popular Types of Customer Support Jobs in Miami,Top Customer Support Jobs in Miami: Full-Time, Remote & Bilingual Roles
Customer Support Jobs in Miami: Everything You Need to Know
Miami, known for its vibrant culture, growing economy, and bilingual workforce, is one of the top U.S. cities for customer support careers. Whether you’re looking for entry-level customer service jobs in Miami, remote roles, or bilingual customer support jobs, this city offers a wide range of opportunities across various industries.
Popular Types of Customer Support Jobs in Miami:
- Call Center Jobs in Miami
These are perfect for those who thrive in fast-paced environments. Many call centers offer paid training, performance bonuses, and room for advancement. - Bilingual Customer Service Jobs in Miami
With Miami’s large Spanish-speaking population, companies highly value employees fluent in both English and Spanish. These roles often pay more due to the bilingual requirement. - Remote Customer Support Jobs in Miami
Since the pandemic, many businesses have shifted to remote customer service roles, allowing employees to work from home with flexible hours. - Technical Support Jobs in Miami
If you have IT knowledge, technical support roles offer higher salaries and the chance to work in growing sectors like fintech, software, and telecom.
Who’s Hiring for Customer Service Jobs in Miami?
Top employers hiring for customer support jobs in Miami include:
- American Express – for customer care and travel-related support
- AT&T – for telecom technical support roles
- Florida Blue – for healthcare customer service
- Teleperformance – a major call center hiring in bulk
- Bank of America – for remote and in-office support
You can find listings on job boards like Indeed, ZipRecruiter, Glassdoor, and LinkedIn, or check directly on the careers pages of local businesses.
Customer Support Jobs in Miami: Great Salary, Growth, and Team Support
Are you looking for a full-time customer support job in Miami? This might be the perfect opportunity for you. A growing company is now hiring a Customer Support Assistant to join their friendly and professional team. This role offers a competitive salary, great employee benefits, and chances to grow your career.
Let’s take a closer look at the role, qualifications, and why this could be your next great job.
Job Overview: What You’ll Do
As a Customer Support Assistant, you will be the main point of contact for clients. That means you’ll answer calls, reply to emails, and help customers with any questions they have. Most importantly, you’ll be helping people every day with a professional and courteous attitude.
In this role, you will:
- Handle incoming phone calls, emails, and customer questions.
- Provide clear and accurate information about the company’s products and services.
- Resolve issues with a positive and helpful approach.
- Keep detailed records of every customer interaction.
- Work closely with other departments to make sure the customer experience is smooth.
- Suggest ways to improve customer service and help the team grow.
This is a full-time, onsite position, not a remote job. However, you will receive onsite training and support, making it easier to succeed from day one.
Qualifications: What You Need
To apply for this customer service role, you’ll need to meet some basic qualifications. First, a high school diploma or equivalent is required. If you have an associate or bachelor’s degree, that’s even better. Previous customer service or admin experience is a plus.
Here’s what else you should bring:
- Strong communication skills – both written and spoken.
- The ability to multitask and stay organized, even under pressure.
- Basic computer knowledge, especially Microsoft Office and customer support software.
- A polite and professional attitude at all times.
Salary and Benefits
One of the best parts about this job is the competitive salary, which ranges from $39,000 to $43,000 per year. But that’s not all. You’ll also receive:
- Paid time off and holiday leave
- Opportunities for career growth and professional development
- A supportive team environment
- Onsite training and continuous learning programs
All of these benefits make this one of the most attractive customer support jobs in Miami.
Why This Job Stands Out
This isn’t just another call center job. It’s a chance to join a company that values your work, supports your growth, and cares about providing excellent customer service. Whether you’re starting your career or looking to take the next step, this position offers long-term opportunity and job security.
If you enjoy helping others, solving problems, and working in a team, this role could be the right fit for you.
Location and Work Type
Please note:
- This is an in-office job based in Miami
- Remote work is not available
- You must be available for full-time hours
How to Apply
Ready to take the next step? Update your resume, highlight your customer service skills, and apply directly through the company’s career page or job board listing. Make sure to include any relevant experience with communication tools or CRM software.
FAQs About Customer Support Jobs in Miami
Q: Is this job entry-level?
A: Yes, this position is suitable for entry-level candidates, especially if you have basic customer service experience and strong communication skills.
Q: Do I need to speak Spanish?
A: While it’s not required, speaking Spanish may be helpful in Miami’s diverse job market and could make your application stronger.
Q: Are there training opportunities?
A: Yes! Onsite training and ongoing learning support are part of the benefits package.
Apply Today and Start Your Career in Customer Support
Customer support jobs in Miami are a great way to build your career, especially when the position offers great pay, professional growth, and a strong support team. If you’re ready to join a company that values your skills and gives you the tools to grow, don’t wait—apply today and take the first step toward your next opportunity.
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